よくある質問
お休みしたらどうなりますか? What happens if I miss a class?
We offer make-up lessons on Sunday 4 times a year that students can join if they miss class. We can make arrangements for longer absences on a case by case basis.
レッスン中は日本語を使ってもいいですか?Can students speak Japanese in class?
We encourage students in our Kindergarten and Apple courses to try English first. Phonics and Magnolia classes are designed to be English immersion courses, so students and teachers should speak only English unless there in an emergency or a dangerous situation. Private lesson and adult students can choose whether they would like the teacher to use Japanese in class.
マグノリアコースに参加するにはフォニックスコースを受ける必要がありますか?Do I need phonics to take Magnolia Course?
Yes. We expect Magnolia 1 students to be able to read and write from the first lesson, so phonics is important. Students who have previous English experience or can demonstrate mastery of basic phonetic reading can test out of one or both stages of phonics and join Magnolia 1.
子供に一切英語の学習経験がありませんが、どのクラスから始めればよいですか?My child has no English experience, what class should I start with?"
We have several options. Apple course is designed so that students of any level can join at any time. Students who want to get a head start on reading can join Phonics 1 if they are 6 or older. Of course, 年少~年長 students can enjoy our kindergarten course regardless of their level!
すでに学習経験がある場合は上のレベルのコースに入れますか?My child has studied English already. Can they join a higher level class?
Of course. We will assess your child’s English level at your trial lesson and work together to choose an appropriate class.
フォニックス1・2で学ぶ単語数はいくつですか?How many words will my child learn in Phonics 1 & 2
Students will study over 350 English words in the phonics stage 1 and 2 practice videos and in class. Please remember that the focus of Phonics Class is reading, not vocabulary memorization.
フォニックスコースは語彙を増やすコースですか?Is Phonics a vocabulary class?
No. Phonics is a reading class that teaches students to use the sounds of English letters to decode words that they may not already know. Most Phonics students do learn quite a lot of new vocabulary, but it is not the focus of the course and we do not test students on their vocabulary.
レッスンに必要なものは何ですか?What should students bring to class?
The teacher will explain the special requirements for each class, but all students should at least bring a pencil, and eraser and any textbooks that they are using. Students are also welcome to bring their water bottle.
教室に食べ物は持ち込んでもよいですか?Can students bring food to class?
Students are welcome to have food in the study cafe or the lobby, but please ask the teacher before having food in the classroom.
家族でレッスンを受けることはできますか?Do you offer family lessons?
Yes! Family lessons can be scheduled at the normal private lesson price. We can create whatever your family needs. We have helped many families prepare to move abroad, so let us know what we can do for you.
1レッスンは何分ですか?How long are your lessons?
Lessons are either 50 or 60 minutes, depending on the course.
どう申し込めばよいですか?How do I sign up for a course?
Start by scheduling a free taiken lesson! After the short demo lesson we will help you decide which class is best for you and you can submit your application.
コースのレベルが合っていない場合はどうすればいいですか?What if the course is too hard or too easy?
We always do our best to match students with the class that is going to be good for them. In the event that a student is struggling, or that the coursework is too easy, please request a meeting and we will discuss the possible solutions.
入会金や更新費などはかかりますか?Is there an enrollment fee or a re-enrollment fee?
No. We do not charge any mandatory fees. We have a voluntary membership program, Garden Club, that students can enroll in yearly to receive discounts on tuition and other benefits.
契約期間はどれほどですか?What is the contract length
We do not require any contracts. Students can join or leave as they please.
月に何回レッスンがありますか? How many lessons do students receive per month?
Except for private lessons, our system guarantees 44 lessons per school year (April~March). This results in an average of 3-4 lessons per month, though some months may have 2 or 5 lessons. The lesson schedule is set out on our calendar, which is available for free on the lobby counter, attached to our front door, and on our website at https://www.englishgardenschool.com/events.
お月謝の支払いは何日ですか?When is my payment due?
Payments are due by the 25th of the prior month.
支払い方法は何ですか?How can I pay my bill?
We accept bank transfer, cash, and most credit and IC cards. We can provide you with bank transfer information for our Joyo Bank account.
欠席した場合、レッスン料の支払いは必要ですか? Do I have to pay for lessons I don't attend?
In principle, students pay for lessons on a month-to-month basis. We have a flexible system regarding free makeup lessons, so please ask us if you have a planned absence.
夏休みなどに1ヶ月間お休みすることはできますか? Can I take a month off in the summer?
Unfortunately, we do not offer a system for taking a month-long leave of absence. If you need to take an extended break, it will be treated as a withdrawal from the school. You are welcome to re-enroll upon your return, subject to class availability. We encourage students to communicate their needs regarding extended breaks as early as possible so we can discuss the situation.
プライベートレッスンに最低頻度はありますか?How many private lessons do I have to sign up for?
There is no minimum number of private lessons. However, we cannot guarantee scheduling of lessons that meet less than once a week.
季節の子供向けイベントには保護者も参加する必要がありますか?Do parents need to attend events with their children?
Our events are large, and are often held outdoors. We expect parents to either attend with their children or arrange other supervision.
イベントには兄弟姉妹も参加できますか?Can my child's siblings or friends come to events?
Almost always! We will include information about attendance and pricing with each event.
駐車場所はありますか? Is there parking?
Yes. We have 4 parking spaces available exclusively for English Garden customers. Our parking lot can, however, get quite crowded at busy times so please be courteous.
自分の子のクラスの様子を見てもいいですか?When am I allowed to view my child's class?
We do not have specific parent open-class events, our classes are always open to parents. We may ask that parents join the class with their child for a short period in the case of behavior problems.
講師は日本語を話せますか?Do you speak Japanese?
We do our best! We have bilingual staff available at certain times, and we can schedule meetings with biligual as needed.
学習室では何ができますか?What can I do in the study cafe?
We built the cafe to give students a place to study, read, or work. We encourage you to come in at any time during our normal business hours, enjoy free coffee and hot drinks, and work on whatever you like. Please be respectful of others and clean up when you are finished.
スクールに犬がいますか?Are there dogs at English Garden?
Sometimes. Sometimes our school mascot dogs, Lucky and Chance, come for a visit. They are very friendly, but we understand that they are also very big. If you or your child have a fear of dogs, or an allergy to dogs, please let us know so that we can accomodate you.
自分のペットを連れてきてもよいですか?Can I bring my pet to English Garden?
Yes, but please let us know before hand. Most of our customers love animals, and our pets are very friendly to people, but animals can be unpredictable so let’s be careful.
子供の参加態度に問題があった場合はどうなりますか?What if there are behavior problems?
We expect our students to understand and follow our behavior guidelines. Please schedule a meeting if you have concerns about classroom behavior or student performance. If the teacher is having a problem, they may schedule a meeting to discuss the behavior or ask the parents to attend class with their child.